Jean and Sarah are usually the first faces you’ll see if you visit our National Centre. They are always pleased to welcome you and help direct you to your courses or appointments. If they are not available at the time of your visit, one of our fantastic Reception volunteers will be pleased to greet you instead.

To contact the team, email, call 0303 3000 118 or fill in the form below.

Our Helpline Team is available to offer confidential support over the phone, when you need it. If you would like to get in touch with our confidential Helpline, you can call 0303 3000 118 or email