Service Evaluation at Penny Brohn UK

All of our services are evaluated to understand the impact our courses have on people’s health and wellbeing, and to ensure we maintain a high standard and quality of service.

The Research and Evaluation team take a mixed method (qualitative and quantitative) approach to collecting evidence and gathering data via carefully structured questionnaires. Responsibly gathered and carefully checked data means objective, high-quality reporting enabling us to produce publications which document our findings.

In June 2016, we published our latest evidence – an evaluation report on our Wellness Package, which included our flagship Living Well course, plus 12 months of follow-up support. The package was funded by the Department of Health, reaching 519 people over 18 months. You can also download the snapshot of the report here.

The main findings showed that most participants on the course experienced:

  • Reduced cancer-related worry and stress
  • Improved wellbeing
  • Increased Patient Activation
  • Improved lifestyle – meaning better diet, increased exercise and stress management
  • Improved relationships
  • Better self-management of health: reduced reliance on GPs and NHS services

MYCaW (Measure Yourself Concerns and Wellbeing)

Developed by Dr Charlotte Paterson at the University of Bristol, MYCaW is a validated, person-centred outcome measure, designed specifically for the evaluation of cancer support services.

The MYCaW questionnaire measures the impact of cancer support services on the severity of each client’s cancer-related concerns and wellbeing. Penny Brohn has helped to develop MYCaW over many years, including the accompanying qualitative coding guidelines.

PAM – the Patient Activation Measure

The Patient Activation Measure – or PAM for short – is an internationally-used and validated patient questionnaire, which measures the level of activation. This is the skills, knowledge and confidence that a person has to manage their own health.

We also use bespoke Patient Reported Experience Measures (PREMs) and Patient Reported Outcome Measures (PROMs) tailored to each of our services.

“Penny Brohn taught me how to slow down, to live in the moment, and how not to rush back to whatever this normal was that I was chasing”
– Kate

Read our Department of Health Report