COVID-19 update for people planning to visit the National Centre

We have been keeping a close watch on the government’s announcements regarding COVID-19. They have now advised that everyone should avoid non-essential travel and contact with others to fight coronavirus. And, this is particularly important for anybody with underlying health conditions and reduced immunity.

We have the safety of you, our clients, at the centre of all our decisions around courses and access to our National Centre. With this in mind, we have now closed our National Centre (including garden and car park) until further notice. We are committed to continuing to be able to give you the support you need during this time and will do our very best to deliver this remotely, either over the phone or virtually. Over the next few days our amazing team are hard at work figuring out ways to do this and we will keep you updated as things unfold.

We realise that this is an unsettling time for a lot of you, particularly those in active treatment. Please be reassured that we are continuing to offer our counselling, nutrition, and doctors 1:1 sessions by phone. Please contact bookings by emailing if you would like to speak to someone about this.

Our Helpline is also still available on Tuesday, Wednesday and Thursday, 9am-3.30pm if you have any concerns. Call 0303 3000 118.

You can also access our online resources, where you will find a wealth of self-care tips and other resources to support you during this time.

If you’re worried about the risk of coronavirus, talk to your hospital cancer team. One Cancer Voice has produced some useful guidance about coronavirus for people with cancer. This includes some frequently asked questions and answers about coronavirus. One Cancer Voice is a group of cancer charities working together to give consistent advice and information. More information about this is available here.

In-line with guidance from Public Health England the following policy has been developed to minimise the risk to visitors and staff at the National Centre. Please take a moment to read it here. For the latest information on coronavirus from Public Health England click here.

Our number one priority is keeping both you and our staff safe and well.
Take care and look out for more updates here.