We are excited to announce that our new online booking system is live.
This makes it easier to register and manage your bookings. You will can book multiple sessions and receive reminders a day before the session. Read our booking guide if you need help with registering and booking online sessions. Your feedback on the new booking system is important to us, please complete our feedback form.
You will now be able to book directly from the page describing each service. You can find all our courses and other services under ‘Support for you’ on our main navigation page at www.pennybrohn.org.uk.
If you have recently registered for any online groups and courses, as a registered client, you will still be able to access those using the zoom link previously provided to you. However, if you wish to attend any new online group or session, you will need to fill in our new online booking registration form.
You will need to complete the new registration form just once when you will set a password and provide a unique Username (your email address). Any future bookings can be made using your Username and password.
We have prepared some Frequently Asked Questions, which you may find useful.
If you experience difficulty booking online, you can still book your courses or appointments by calling 0303 3000 118 or emailing bookings@pennybrohn.org.uk.
Frequently Asked Questions
No, if you know your Penny Brohn username and password, you can sign in and book courses online using our new system. You will not need to register again. If you have signed up before, or have previously attended one of our online sessions, but do not have your Password, you can ask for a password reset on the booking page, and it will be sent to the email address you used when you originally registered.
Each booking will be for 1 place in the group or course. If you would like your friend or family member to attend, please forward them the booking page from the website, so that they can sign up and book their own place on the course. If you have any issues with bookings, please call our friendly bookings team on 0303 3000 118.
The questions asked in the registration are so we can make sure we are offering you the best service possible. All your information is stored safely in line with our privacy policy.
Some courses may require additional information. If this is the case, you will be notified via email and the information will be requested. If your circumstances have changed, or you wish us to remove or add information from your profile, please email our bookings on bookings@pennybrohn.org.uk or call them on 0303 3000 118.
We will send you an email to your registered email address when the bookings are made. This will include any Zoom links or joining details you will need. We will also send you a reminder email 1 day before the course starts. We are also implementing an SMS service for reminders (coming soon) or you can log into your account any time and see your calendar or course list for upcoming and past courses.
The following online sessions are not using our new online booking system:
- Treatment Support sessions
- Strength and Stamina
- Flexibility and Balance
- Building Back to Strength
- Introduction to Eating Well – Eating Well with Cancer
- External providers including Move Dance Feel and Yoga
